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Everything you need for a perfect day out

Guest Services

Whether you need help finding directions or simply have a question, our Guest Service team is here for you.

Discover our services

Transport and parking services for a hassle-free arrival

Accessibility services designed to support guests with mobility needs

Step free access

Accessible route without steps for guests with mobility needs.

Accessible facilities

Accessible facilities designed to ensure comfort and independence for all guests, with special attention to those with mobility needs.

Mobility Services

Mobility services designed to support guests with specific needs, providing practical and comfortable solutions to ensure safe and barrier-free movement.

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Services the whole family will love

shopping girl

Shopping made easier with convenient services designed for you

Visitor amenities to keep you connected and comfortable

Currency exchange services and ATMs

We have on-site ATMs and a facility to exchange foreign currency.

Free Wi-Fi

Complimentary internet access throughout the centre: select “Serravalle Free WiFi”.

Portable Phone Charging

Phone battery low? Borrow or buy a portable phone charger at the Guest Services office.

Umbrella Service

Umbrella Service: on rainy days you can borrow one at Guest Services.

Recycle Your Fashion

Give your old clothes a new life. All clothing items are welcome and, as a thank you from us for your donation, you will receive a 10% discount to use at participating stores.

Thinking of visiting us?

We can help with directions, information about how to get here with private and public transport options, and details about our opening times.